Category: Building Skills
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Negotiation
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate daily, not only with customers, clients, suppliers and contractors, but also with mamagers, fellow employees and colleagues within our business. This course is designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving…
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Storytelling in Business
Telling stories is an essential way that we connect with each other, helping us to build empathy and understanding amongst a group of people. Stories serve different functions and uses: to entertain, to inform or to unify. By examing how stories work and why we are so drawn to them, Storytelling for Business explores the…
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Using Strengths to Succeed
This workshop explores how to understand your personal strengths and how you can make the best and most effective contribution at work. CONTENT OVERVIEW OUTCOMES After this workshop, you should be able to:
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Communication and Collaboration
As working landscapes change and evolve, teams need to be agile and communicate with clarity and purpose. But all too often, they fall foul of false assumptions, vague terms of reference and siloed thinking. These conspire to derail effective collaboration. In this workshop, we focus on getting the right messages across right, first time. The…
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Difficult Conversations
One of the most challenging elements of a people manager is having those difficult conversations. Communication skills are paramount and this highly practical programme will deliver practical tools and techniques to ensure the best possible outcomes for all concerned. The results from this workshop will be improved assertiveness, self and team management. CONTENT OVERVIEW OUTCOMES…
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Emerging and Established Leaders
Creating great leaders, at any level of your organisation but most importantly at the top, behaving authentically, inspirationally and respectfully, and communicating with clairty, honesty and conviction, is a critical driver of organisaional success. It sets the tone and creates the culture for others to emulate. This emerging leaders training is tailored to your audience…
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Decision Making and Difficult Conversations
Effective decision making in the workplace and having difficult conversations are key elements of any manager’s or leader’s role. They require self-awareness, confidence and the ability to listen and evaluate varying views to ensure the best possible outcome for all concerned. Handling difficult conversations can help delegates feel more confident and independent. Content Overview Outcomes…