Category: Team
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Team Diagnostic Report
OVERVIEW Most organisations assess and manage their team as a collection of individuals. With this approach, team assessments measure the characteristics, behaviours and performance of individual team members. This is valuable information for the individual, but it’s only half the picture. How does your team work as a whole? The BlueSky Experiences Team Diagnostic identifies key…
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Negotiation
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate daily, not only with customers, clients, suppliers and contractors, but also with mamagers, fellow employees and colleagues within our business. This course is designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving…
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Storytelling in Business
Telling stories is an essential way that we connect with each other, helping us to build empathy and understanding amongst a group of people. Stories serve different functions and uses: to entertain, to inform or to unify. By examing how stories work and why we are so drawn to them, Storytelling for Business explores the…
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Team Communication and Shared Purpose
Building, developing, guiding, and improving a team takes time. There are many factors that affect the strength and success of your team. Want to know which factors they are? This learning journey on team development will take you on a step-by-step journey through the development of an effective team. It’s a course that offers a…
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Personal Wellbeing
Resilience is the ability to work in times of adversity, uncertainty and change, emerging better off from these times, it falls under management responsibility to devise a plan that will help develop and support their teams effectively, whilst minimising stress. Building personal resilience in members of your team has been shown to have positive results…
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Using Team Strengths to Succeed
This workshop offers invaluable insights into a team’s skills and talents. Knowing where individual strengths lie helps you allocate responsibilities and roles optimally, boosting both performance and enagagment throughout the team. CONTENT OVERVIEW OUTCOMES After this workshop, you should be able to:
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Equality and Diversity in the Workplace
This workshop focuses on the essential aspects of equality, diversity and inclusion to ensure individuals and organisations are aware of the legal requirements as well as the best practices for promoting a diverse and inclusive workplace. CONTENT OVERVIEW OUTCOMES After this workshop, you should be able to:
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Customer Excellence
Customer Excellence Workshop OVERVIEW This workshop focuses on how to provide customer excellence by re-connecting with our organisations visions, values and purpose. It provides an opportunity to explore and learn techniques to enhance communication, problem solve and deal with difficult situations. This workshop covers: Providing Customer ExcellenceCommunicating Effectively with Our CustomersMoving Forward Outcomes • Clearly…
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Breaking Down Silos
When people, teams and departments focus on their own goals, the wider organisational internal metrics and external customers can suffer. This full day programme approaches the problem from a company-wide perspective and promotes the value in mutual understanding and improved communication as a means to breaking down internal barriers. CONTENT OVERVIEW OUTCOMES Through attending our…
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Communication and Collaboration
As working landscapes change and evolve, teams need to be agile and communicate with clarity and purpose. But all too often, they fall foul of false assumptions, vague terms of reference and siloed thinking. These conspire to derail effective collaboration. In this workshop, we focus on getting the right messages across right, first time. The…